Client portals. They can do so much more for your business than you may realise. With a portal, your clients can, easily place and track orders, communicate more effectively and have on-demand access to your business. People like things to be made easy for them. There is no point in having a system where communication is poor and processes are in need of updating. A quick, fast, streamlined system is what our web portal developers can help you with. And here are some of the benefits it can bring:
UNIQUE SELLING POINT
A quick, fast and streamlined system can be a great selling point for your business. Not only can it give you the edge over competitors, but it can also help you in the marketplace. Especially if you’ve been struggling to gain new clients.
IMPROVED CLIENT EXPERIENCE (CX AND UX)
The experience people have with your brand can make or break your business. If your clients are having to deal with slow landing pages, time-consuming order forms, lengthy back and forth e-mails, then think about the impact this is going to have on their experience. Not good. But if you were to change these bad points and make your client’s lives easier, it would be much better for your reputation. A better experience can lead to better reviews of your business, increased word of mouth and referrals.
HIGHER CLIENT RETENTION RATES
A good experience can also lead to higher retention rates. A client is more likely to stay with you if their experience with your brand is seamless, simple and straightforward. You can meet your monthly or yearly KPI’s and have an excellent turnover.
SAVE YOU TIME
Self-service is great for taking tasks out of your hands. It can allow your employees to focus on more important things. You may even find that giving power to your clients (to place their own orders for instance), is less time-consuming as you won’t have to deal with back and forth requests or alterations.
So, if you’re looking for b2b portal developers who specialise in creating streamlined client portals, feel free to give us a call. 0203 174 2575